Yuav Ua Li Cas Rov Qab Nyiaj ntawm Airtel Nyiaj

Hloov tshiab kawg rau lub Kaum Ob Hlis 12, 2024 los ntawm Micheal WS

Xa nyiaj rau tus neeg tsis ncaj ncees los ntawm Airtel Money tuaj yeem ntxhov siab, tshwj xeeb tshaj yog tias koj tsis paub yuav kho qhov yuam kev. Txawm tias tib neeg ceev faj tuaj yeem ua yuam kev - ib tus lej tsis raug yog txhua yam nws yuav siv. Phau ntawv no yuav piav qhia yuav ua li cas thim rov qab kev hloov pauv ntawm Airtel Money siv txoj kev yooj yim thiab siv tau zoo.

Txoj Kev 1: thim nyiaj ntawm Airtel ntawm USSD Code

I once mistakenly sent a payment to the wrong vendor while using Airtel Money Pay at the supermarket checkout. I didn’t realize I had selected the wrong recipient and went ahead with the transaction. It must have been due to exhaustion that day.

Hmoov zoo, kuv tseem muaj nyiaj txaus los ua kom tiav qhov kev them nyiaj kom raug. Tom qab piav qhia qhov xwm txheej rau tus poj niam ntawm lub txee, nws tau qhia kuv tias kuv tuaj yeem thim qhov kev hloov pauv thawj zaug, uas kuv tau ua tam sim ntawd. Nov yog yuav ua li cas:

1. Hu rau USSD Code: Sau *185# ntawm koj cov kab Airtel.

2. Xaiv "Kuv tus account": Nkag mus rau qhov kev xaiv 10 rau "Kev Pab Tus Kheej."

3. Pib Reversal: Xaiv qhov kev xaiv [8] rau kev hloov pauv hloov pauv - "Kuv Cov Kev Hloov Pauv Hloov"

4. Xaiv qhov Kev Lag Luam: Xaiv qhov kev hloov pauv uas koj xav thim rov qab los ntawm koj cov keeb kwm tsis ntev los no thiab nkag mus rau Kev lag luam ID rau qhov kev hloov pauv koj xav thim rov qab.

5. Sau koj tus PIN: Txheeb xyuas koj qhov kev thov los ntawm kev nkag mus rau koj tus Airtel Money PIN.

6. Txais Kev Pom Zoo: Yog tias tus neeg txais tsis tau thim cov nyiaj, koj yuav tau txais kev ceeb toom tias qhov kev thim rov qab tau ua tiav.

Tseem ceeb: Rau kev thim rov qab kom ua tiav, ua tam sim tom qab pom qhov yuam kev. Kev ncua yuav ua rau nws nyuaj rau rov qab koj cov nyiaj.

NYEEM NTAWV: Yuav ua li cas thim nyiaj ntawm MTN

Txoj Kev 2: Hu rau Airtel Cov Neeg Siv Khoom Pabcuam

Yog tias txoj kev USSD tsis daws qhov teeb meem, Airtel pab neeg saib xyuas cov neeg siv khoom tuaj yeem pab tau. Nov yog yam koj yuav tsum ua:

1. Hais tawm sai sai: Hu rau Airtel sai li sai tau thaum koj paub qhov yuam kev. Lub sijhawm yog qhov tseem ceeb vim tias cov nyiaj tsuas tuaj yeem rov qab tau yog tias lawv tsis tau rho tawm.

2. Hu rau Airtel Support: Hu 100 ntawm koj txoj kab Airtel tham nrog tus neeg sawv cev saib xyuas cov neeg siv khoom.

3. Social Media los yog Email: Koj tseem tuaj yeem ncav cuag Airtel los ntawm lawv cov kev tshaj tawm hauv zej zog lossis xa email rau lawv pab neeg txhawb nqa.

4. Muab Cov Lus Qhia Txog Kev Ua Haujlwm: Qhia tawm tus lej ID thiab cov neeg tau txais cov ntsiab lus los pab pawg tshawb xyuas.

5. Kev daws teeb meem: Airtel tuaj yeem tiv tauj tus neeg tau txais kev pabcuam los pab txhawb kev thim rov qab lossis khov cov nyiaj ib ntus.

Yog tias tus neeg tau txais kev pom zoo, cov nyiaj yuav raug xa rov qab mus rau koj tus account. Qee zaum, qhov txheej txheem no tuaj yeem siv sijhawm txog 48 teev.

Txoj Kev 3: ncav cuag tus neeg txais ncaj qha

Yog tias koj xa nyiaj rau tus neeg tsis ncaj ncees lawm, hu rau lawv ncaj qha tuaj yeem daws qhov teeb meem sai dua.

1. Hu lossis xa ntawv tam sim ntawd: Ua zoo qhia rau tus neeg tau txais qhov yuam kev thiab thov kom rov qab tau nyiaj.

2. Piav txheej txheem: Yog tias lawv txaus siab xa nyiaj rov qab, coj lawv mus rau kev siv Airtel Nyiaj xa rov qab.

3. Ua siab ncaj: Kev coj ncaj ncees feem ntau ua rau muaj kev sib koom tes.

4. Ua raws li: Yog tias lawv tsis xa rov qab cov nyiaj tam sim ntawd, xa lus ceeb toom maj mam.

Yog tias tus neeg tau txais kev pom zoo tsis kam lossis tsis teb, koj yuav tsum tau nthuav tawm qhov teeb meem mus rau Airtel Customer Support.

Xaus

Kev ua yuam kev tshwm sim rau txhua tus, tab sis Airtel Uganda muaj cov txheej txheem los pab koj rov qab koj cov nyiaj. Nco ntsoov ob zaug-xyuas tus neeg tau txais cov ntsiab lus ua ntej ua tiav kev sib pauv kom tsis txhob muaj cov xwm txheej no. Los ntawm kev ua raws li cov txheej txheem tau teev tseg saum toj no, koj tuaj yeem ua rau kom muaj kev vam meej rov qab koj cov nyiaj.

Peb cia siab tias phau ntawv qhia no tau pab tau thiab qhia meej txog yuav ua li cas thim rov qab kev lag luam nrog Airtel Money.